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Fire Safety Measures
Both of the buildings in Eastwick Row are equipped with built-in fire safety features to ensure your safety. In the unfortunate event of a fire, here are some key actions to take:
If you discover a fire in your flat
Close the door to the room where the fire has started, if it is safe to do so
Leave your flat immediately, closing the front door behind you
Do not use the lift
Raise the alarm by calling 999
Do not return to your flat for any reason
When the fire service arrives, tell them that your flat is clear.
Once safe to do so, call the Freephone Repairs line: 0800 018 6050 (option 2) and tell them that there is a fire in your building and that your home is affected. This line is answered 24 hours a day, every day of the year including Christmas day.
Do not attempt to re-enter the building until a member of the Fire Service or DBC Staff tells you that it is safe to do so
How we make you safer at Eastwick Row
We carry out an annual Fire Risk Assessment and prioritise any actions identified.
We inspect all communal doors four times every year.
We will introduce annual inspections of all flat entrance doors and you will be contacted to provide access.
We have a regular programme of routine checks of all fire safety systems.
We check and maintain emergency lighting and lightning protection.
We regularly visit the communal areas of your block to check they are clear of obstructions or slip and trip hazards, and make sure they are safe. Please read our Safety In Communal Areas Policy for more details.
Council tenant safety check information
We arrange gas safety checks every year to protect you and your neighbours’ homes.
We test smoke and CO alarms as part of the annual gas safety check.
We carry out electrical safety tests every five years.
Leaseholder gas safety checks
We strongly recommend that all leaseholders should get annual gas safety checks and boiler servicing. This helps keep your own and your neighbours’ households safe.
To book your gas service appointment, contact Sureserve Compliance Central and state that you are a DBC leaseholder. Book your appointment using: ssc-dacorum.admin@sureserve.co.uk 0208 269 4514
You will need to provide an up-to-date asbestos survey of your property before works can be carried out. Email a copy of your certification upon receipt to: compliance@dacorum.gov.uk
Fire safety advice
Smoke Alarm Maintenance & Replacement
If you feel your smoke alarm is faulty, please request a repair. Smoke alarms save lives by giving you vital extra seconds to escape a fire. All our tenanted homes are fitted with smoke detectors. To request a repair, visit our Report Repair page: http://www.dacorum.gov.uk/repairs
Home Fire Safety Check
You can also get a free Home Fire Safety Check from Hertfordshire Fire & Rescue Service. Find out more information by visiting their website: https://www.hertfordshire.gov.uk
Electrical Safety in the Home
Half of domestic fires are caused by electrical products or faults. Electrical Safety First have put together some great advice to help you keep your home and loved ones safe from electrical fires. Find more information here: https://www.electricalsafetyfirst.org.uk
Safe Battery Charging
Whilst E-Scooters and E-Bikes offer a great way to get around, if the batteries become damaged or begin to fail they can start fires. The London Fire Brigade have provided some key information to help prevent fires starting, found here: https://www.london-fire.gov.uk/safety/e-bikes-and-e-scooters/
Fire Safety Measures
Both of the buildings in Eastwick Row are equipped with built-in fire safety features to ensure your safety. In the unfortunate event of a fire, here are some key actions to take:
If you discover a fire in your flat
Close the door to the room where the fire has started, if it is safe to do so
Leave your flat immediately, closing the front door behind you
Do not use the lift
Raise the alarm by calling 999
Do not return to your flat for any reason
When the fire service arrives, tell them that your flat is clear.
Once safe to do so, call the Freephone Repairs line: 0800 018 6050 (option 2) and tell them that there is a fire in your building and that your home is affected. This line is answered 24 hours a day, every day of the year including Christmas day.
Do not attempt to re-enter the building until a member of the Fire Service or DBC Staff tells you that it is safe to do so
How we make you safer at Eastwick Row
We carry out an annual Fire Risk Assessment and prioritise any actions identified.
We inspect all communal doors four times every year.
We will introduce annual inspections of all flat entrance doors and you will be contacted to provide access.
We have a regular programme of routine checks of all fire safety systems.
We check and maintain emergency lighting and lightning protection.
We regularly visit the communal areas of your block to check they are clear of obstructions or slip and trip hazards, and make sure they are safe. Please read our Safety In Communal Areas Policy for more details.
Council tenant safety check information
We arrange gas safety checks every year to protect you and your neighbours’ homes.
We test smoke and CO alarms as part of the annual gas safety check.
We carry out electrical safety tests every five years.
Leaseholder gas safety checks
We strongly recommend that all leaseholders should get annual gas safety checks and boiler servicing. This helps keep your own and your neighbours’ households safe.
To book your gas service appointment, contact Sureserve Compliance Central and state that you are a DBC leaseholder. Book your appointment using: ssc-dacorum.admin@sureserve.co.uk 0208 269 4514
You will need to provide an up-to-date asbestos survey of your property before works can be carried out. Email a copy of your certification upon receipt to: compliance@dacorum.gov.uk
Fire safety advice
Smoke Alarm Maintenance & Replacement
If you feel your smoke alarm is faulty, please request a repair. Smoke alarms save lives by giving you vital extra seconds to escape a fire. All our tenanted homes are fitted with smoke detectors. To request a repair, visit our Report Repair page: http://www.dacorum.gov.uk/repairs
Home Fire Safety Check
You can also get a free Home Fire Safety Check from Hertfordshire Fire & Rescue Service. Find out more information by visiting their website: https://www.hertfordshire.gov.uk
Electrical Safety in the Home
Half of domestic fires are caused by electrical products or faults. Electrical Safety First have put together some great advice to help you keep your home and loved ones safe from electrical fires. Find more information here: https://www.electricalsafetyfirst.org.uk
Safe Battery Charging
Whilst E-Scooters and E-Bikes offer a great way to get around, if the batteries become damaged or begin to fail they can start fires. The London Fire Brigade have provided some key information to help prevent fires starting, found here: https://www.london-fire.gov.uk/safety/e-bikes-and-e-scooters/