Housing Open Day 2024

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When and where

The event will be taking place on the First Floor, The Forum, Marlowes, Hemel Hempstead, HP1 1DN, at 3:30pm to 7:30pm on Friday 13 December 2024.

Register your interest

We’d love to know if you will be attending the event. You can even tell us what you’re interested in, which will help us to prepare more for the day.

To say thank you for pre-registering, we will enter you into a prize draw where you could win a £25 Amazon gift card. (You can still attend the event if you don’t register.)

Register now

Parking

Unfortunately, the Forum does not have it’s own public car park but there are some nearby. The closest are:

Access at the Forum

The Forum is an accessible building.

  • There are three disabled car parking spaces on the side of the building.
  • There is ramp access at the front entrance for wheelchair users or people with mobility issues.
  • Three lifts are available to access the first floor.
  • In the event of a fire, evac chairs are situated within the stairwells with staff available to provide assistance.

What you can expect

At our family friendly event, you will be able to meet and talk to teams from our Housing service. They will be on hand to tell you about the support we can offer, but also to answer and questions you might have and to get feedback on how we are doing.

Also included will be activities to keep children entertained and a free snack and hot drink available for the first 250 participants (see below for more details).

Exhibition stalls

Stall NameWhat to expect

Tenancy Management

Find out about the vast range of services the tenancy team provide everyday including Mutual Exchanges, Neighborhood Inspections, and our Help to Move incentive package.

Mutual Exchange (Clarion Housing Group)

All those attending can learn more about the House Exchange service and help them find a mutual exchange property to swap with.

Housing Repairs

Come and discuss any of your ongoing repairs or report new repairs with our contractors Cardo and the repairs team.

Housing Needs

Housing Needs is the gateway for almost everyone trying to access social/affordable housing in the borough.

Housing Income

Find out the specifics around rent and charges, Universal Credit migration and pension credits. You will also be able to find how to get help any financial issues or aspects regarding your rent.

Leasehold & Service Charge Team

Come along and discuss how the new ‘Proposed Lease Variation and Tribunal Application’ and have your say on the consultation to enter a new repairs contract.

Housing Cleaning Services

Our Cleaning Service team will be on hand to provide general information about the current service and what that looks like, so come down to visit the team!

Safe Homes (Building Safety)

Visit our Safe Homes team to understand more about how you can keep your building safe from fire risks and find out what we as a social landlord do to try and make properties as safe as possible.

Tenant Engagement

You will find out how you can get involved and share your views or experiences to help shape how services are improved.

Community Safety & Anti-Social Behaviour

We hope you don’t experience it but if you do require advice about how to report crime or ASB, Our Community Safety Team will be here for you. They will also be able to provide more specialised advice for those experiencing domestic abuse.

Supported Housing

This team will be on hand to provide knowledge if you are thinking about bidding for a home in one of our supported housing schemes. They will also be talking about the extra support available to all supported housing tenants

Homeless Prevention and Temporary Accommodation

Our homeless prevention teams will be available throughout the event to help provide information and advice to those who are homeless or those feeling they are at risk of becoming homeless.

Council Tax and Housing Benefits

Come meet our Council Tax team as they offer advice on council tax and housing benefit queries that you might have.

Private Sector Housing Team

Find out more about the services that the Private Sector Housing team can offer. The friendly team will be available to help advise you on private tenant rights and landlord duties.

Customer Services and Complaints (available until 4:45pm only)

Customer services will be on hand to answer any general queries. The complaints team will be able to provide assistance and report any complaints from tenants or residents on the day.

Hertfordshire Constabulary

Come visit your local police officers and get a better understanding of the role of the police within the community. They will also be able to provide safety advice.

Community Gardens (Sunnyside Rural Trust)

You will have your chance to look at and have your say on the latest designs for improving green spaces in Dacorum.

Climate and Ecological

Understand how energy efficiency can save you money on utility bills.

Citizens Advice Bureau (3:30-7:30pm only)

You will be able to find information on how to access Citizens Advice services and what we can help with: energy, benefits, debt, housing, relationships, immigration and other matters.

Free hot drink and snack

There will be free food and drink for participating guests.

When you register at the reception desks on the first floor, you will be given a “Stamp Card” which will get stamped at each stall you visit.

  • Visit five stalls to receive a free hot drink (you can also get a free kids' snack bag) from the Sunnyside café on the ground floor - just hand in your stamp card.
  • Visit 10 stalls to receive a free snack, plus the hot drink mentioned above (and kids' snack bag if you need it)

Children's activities

There will be fun activities running throughout, such as free face painting (between 3.30pm and 6:30pm), games and a colouring competition with a range of prizes to be won.

When and where

The event will be taking place on the First Floor, The Forum, Marlowes, Hemel Hempstead, HP1 1DN, at 3:30pm to 7:30pm on Friday 13 December 2024.

Register your interest

We’d love to know if you will be attending the event. You can even tell us what you’re interested in, which will help us to prepare more for the day.

To say thank you for pre-registering, we will enter you into a prize draw where you could win a £25 Amazon gift card. (You can still attend the event if you don’t register.)

Register now

Parking

Unfortunately, the Forum does not have it’s own public car park but there are some nearby. The closest are:

Access at the Forum

The Forum is an accessible building.

  • There are three disabled car parking spaces on the side of the building.
  • There is ramp access at the front entrance for wheelchair users or people with mobility issues.
  • Three lifts are available to access the first floor.
  • In the event of a fire, evac chairs are situated within the stairwells with staff available to provide assistance.

What you can expect

At our family friendly event, you will be able to meet and talk to teams from our Housing service. They will be on hand to tell you about the support we can offer, but also to answer and questions you might have and to get feedback on how we are doing.

Also included will be activities to keep children entertained and a free snack and hot drink available for the first 250 participants (see below for more details).

Exhibition stalls

Stall NameWhat to expect

Tenancy Management

Find out about the vast range of services the tenancy team provide everyday including Mutual Exchanges, Neighborhood Inspections, and our Help to Move incentive package.

Mutual Exchange (Clarion Housing Group)

All those attending can learn more about the House Exchange service and help them find a mutual exchange property to swap with.

Housing Repairs

Come and discuss any of your ongoing repairs or report new repairs with our contractors Cardo and the repairs team.

Housing Needs

Housing Needs is the gateway for almost everyone trying to access social/affordable housing in the borough.

Housing Income

Find out the specifics around rent and charges, Universal Credit migration and pension credits. You will also be able to find how to get help any financial issues or aspects regarding your rent.

Leasehold & Service Charge Team

Come along and discuss how the new ‘Proposed Lease Variation and Tribunal Application’ and have your say on the consultation to enter a new repairs contract.

Housing Cleaning Services

Our Cleaning Service team will be on hand to provide general information about the current service and what that looks like, so come down to visit the team!

Safe Homes (Building Safety)

Visit our Safe Homes team to understand more about how you can keep your building safe from fire risks and find out what we as a social landlord do to try and make properties as safe as possible.

Tenant Engagement

You will find out how you can get involved and share your views or experiences to help shape how services are improved.

Community Safety & Anti-Social Behaviour

We hope you don’t experience it but if you do require advice about how to report crime or ASB, Our Community Safety Team will be here for you. They will also be able to provide more specialised advice for those experiencing domestic abuse.

Supported Housing

This team will be on hand to provide knowledge if you are thinking about bidding for a home in one of our supported housing schemes. They will also be talking about the extra support available to all supported housing tenants

Homeless Prevention and Temporary Accommodation

Our homeless prevention teams will be available throughout the event to help provide information and advice to those who are homeless or those feeling they are at risk of becoming homeless.

Council Tax and Housing Benefits

Come meet our Council Tax team as they offer advice on council tax and housing benefit queries that you might have.

Private Sector Housing Team

Find out more about the services that the Private Sector Housing team can offer. The friendly team will be available to help advise you on private tenant rights and landlord duties.

Customer Services and Complaints (available until 4:45pm only)

Customer services will be on hand to answer any general queries. The complaints team will be able to provide assistance and report any complaints from tenants or residents on the day.

Hertfordshire Constabulary

Come visit your local police officers and get a better understanding of the role of the police within the community. They will also be able to provide safety advice.

Community Gardens (Sunnyside Rural Trust)

You will have your chance to look at and have your say on the latest designs for improving green spaces in Dacorum.

Climate and Ecological

Understand how energy efficiency can save you money on utility bills.

Citizens Advice Bureau (3:30-7:30pm only)

You will be able to find information on how to access Citizens Advice services and what we can help with: energy, benefits, debt, housing, relationships, immigration and other matters.

Free hot drink and snack

There will be free food and drink for participating guests.

When you register at the reception desks on the first floor, you will be given a “Stamp Card” which will get stamped at each stall you visit.

  • Visit five stalls to receive a free hot drink (you can also get a free kids' snack bag) from the Sunnyside café on the ground floor - just hand in your stamp card.
  • Visit 10 stalls to receive a free snack, plus the hot drink mentioned above (and kids' snack bag if you need it)

Children's activities

There will be fun activities running throughout, such as free face painting (between 3.30pm and 6:30pm), games and a colouring competition with a range of prizes to be won.

Ask us about the Housing Open Day

Let us know if you have any questions surrounding the Housing Open Day taking place in December

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  • Share Have you come up with better incentives to get people out of bigger houses and into smaller homes ? on Facebook Share Have you come up with better incentives to get people out of bigger houses and into smaller homes ? on Twitter Share Have you come up with better incentives to get people out of bigger houses and into smaller homes ? on Linkedin Email Have you come up with better incentives to get people out of bigger houses and into smaller homes ? link

    Have you come up with better incentives to get people out of bigger houses and into smaller homes ?

    Hanna asked 16 days ago

    Good morning,

    I hope this message finds you well. Over the past few months, we have been engaging with tenants to gather their feedback on how we can enhance our Help to Move Policy and offer more appealing incentives for those considering relocation. Based on their valuable input, we have developed a new draft approach, for consideration by senior management.

    Once the updated Help to Move Policy has been approved, it will be published on our website. Additionally, our Housing Needs team will be available at the Housing Open Day to answer any questions you may have about it.

    Thank you for reaching out.

    Kind regards,


    Daniel French
    Improvement & Engagement Officer
    Dacorum Borough Council

  • Share I cannot get there until around 7pm will there still be the housing people to talk to on Facebook Share I cannot get there until around 7pm will there still be the housing people to talk to on Twitter Share I cannot get there until around 7pm will there still be the housing people to talk to on Linkedin Email I cannot get there until around 7pm will there still be the housing people to talk to link

    I cannot get there until around 7pm will there still be the housing people to talk to

    sam asked 20 days ago

    Hi, thanks for getting in touch!

    There will be yes. Our stall holders will be available until 7:30pm 

    All the best,
    Jamie

  • Share Will any of the local housing associations be in attendance too? on Facebook Share Will any of the local housing associations be in attendance too? on Twitter Share Will any of the local housing associations be in attendance too? on Linkedin Email Will any of the local housing associations be in attendance too? link

    Will any of the local housing associations be in attendance too?

    Hayley asked about 1 month ago

    Hi, thanks for leaving a question!

    Unfortunately, we haven't got a local housing association hosting a stall at this years event.

    Thanks,
    Jamie

  • Share Repairs and exchange on Facebook Share Repairs and exchange on Twitter Share Repairs and exchange on Linkedin Email Repairs and exchange link

    Repairs and exchange

    Wendy asked about 1 month ago

    Hi! Thanks for leaving a comment here, I can confirm that the repairs service team will be available on the day. You will be able to report new repairs and discuss any on-going repairs. There will be a stall hosted by Clarion Housing Group that will discuss "mutual exchange" which will provide more information about the process.

Page last updated: 11 Dec 2024, 03:07 PM