Inside the Team Keeping Your Home Safe

A new video is giving residents a clearer look at the work being done to keep their homes safe.

In it, Welfare and Sustainment Team Lead Bianca Codescu introduces the Safe Homes team and explains what they do day to day. The video looks at how building safety is managed, what happens when problems are reported, and how the team responds when something goes wrong.

The aim is to make things easier to understand. It was created after tenants asked for more open and honest information about who is responsible for safety and how decisions are made.

Rather than using technical language, Bianca talks through her role in a straightforward way, explaining what their work means for residents and what people can expect if they need help.

The video offers a simple look at the people behind the service and how they help keep homes safe. Click here to watch.