Your Tenancy, Your Voice: Help Shape Your Tenancy Agreement!

Important Update: Tenancy Agreement Review – Next Steps

We have recently consulted with tenants as part of our work to update the tenancy agreement and ensure it remains fair, clear, and up to date. The agreement sets out what you can expect from us as your landlord, as well as what we ask from you as a tenant.

Thank you to everyone who took part in the consultation. Your feedback has been invaluable and is helping to shape the final version of the agreement.

Here’s what we’re doing next based on your feedback:

Co-Producing a Handbook

• Most tenants felt a handbook could be useful, and 13% of you want to help design it.
• We’ll be inviting these tenants to work with us to make the handbook clear, practical, and easy to use.
• The handbook will be especially helpful for new tenants and to make sure housing services are consistent for everyone.

Draft Tenancy Agreement

• We are revising the agreement to reflect your feedback:
  • Using plain English and making tricky sections easier to understand.
  • Clarifying responsibilities for repairs, inspections, gardens, anti-social behaviour, and neighbour conduct.
  • Considering the needs of vulnerable tenants and making sure accessibility options are clear.

Keeping You Informed & Engaged

• We’ll produce a simple summary guide and short videos to explain key parts of the agreement.
• We’ll run Q&A sessions and provide a clear FAQ for staff.
• Tenants who want to help shape the handbook will be actively involved.

Equality & Inclusion

• We’ll review feedback from tenants who flagged potential impacts.
• We’ll contact people directly to understand their concerns better and make sure support is in place.

Legal Check & Implementation

• Legal Services will review the updated agreement to make sure it is up to date and compliant.
• We’ll prepare everything for launch, including officer training, updated letters and systems, a communication plan, and integration with housing management processes.

For a reminder of our proposed changes to the tenancy agreement, watch our video below:

If you’d like to join our Tenants Handbook redesign focus group, please contact our Tenant Engagement team at talk-to-us@dacorum.gov.uk or click the ‘Sign Up’ button on the right.

Once again, thank you to everyone who took part in the consultation.