Tenants Meet Housing Leaders at Key Event

Tenant Voice Panel members recently came together for a Key Persons Meeting, giving them the chance to meet senior leaders and housing teams face-to-face.

The session kicked off with Darren Welsh, Chief Executive, who spoke about the council’s plans for housing and how tenant feedback helps shape decisions at the highest level. He highlighted the importance of listening to tenants and continuing to improve services.

Sally Symington, Leader of the Council, followed by sharing her vision for Dacorum and the role housing plays in creating strong, thriving communities. She spoke about building trust with tenants and making sure your voices are always heard.

Your Voice Matters

A Q&A session gave Panel members the chance to ask questions, share their experiences, and raise issues from their communities. It was an open and honest discussion, with a clear focus on making sure feedback leads to real change.

Service Updates

Tenants also heard from:

• Katie from the Housing Estates Team, who shared what they’ve been working on and their plans going forward
• David from the Housing Repairs Team (member of Cardo), who talked through improvements and what to expect in the near future, including improved repairs services and repairs tracking live on 1 July

What’s Next

The event wrapped up with a strong message: working together makes services better.

This meeting is another big step forward for the Tenant Voice Panel as members continue to play an active role in shaping housing services in Dacorum.