Discover MyDacorum and Complete the 'About You' Survey

Visit MyDacorum - the secure online portal from Dacorum Borough Council that makes it easier for you to access services, manage your information and get the support you need.

With your MyDacorum account, you can complete the 'About You' survey. This ensures we have accurate and up-to-date information about you and your household to help us deliver safer, fairer and more responsive services.

Why Complete the 'About You' Survey?

Completing the 'About You' survey helps us understand your individual needs. When you tell us about things like a disability, a health condition or a mobility requirement, it allows us to prioritise your repair requests appropriately, inform contractors in advance and take your needs into account when planning future work on your home. This ensures we can provide the right support at the right time.

Why We're Asking for Your Information:

We ask for your information so we can provide the right level of service and support. To do that effectively, we need accurate and up‑to‑date details about you and your household. Completing the survey online keeps everything in one place, saving you time and making it easier to access support whenever you need it.

We only collect information we genuinely need, and we always use it lawfully and transparently. Having up-to-date information about you and your household helps us provide the right level of service and support. For example, if you tell us about a disability, health condition or mobility need, we can ensure your repairs and other services are delivered in a way that works best for you.

Your data is protected and handled in line with our legal responsibilities, ensuring it is stored and managed securely. You can read our full Privacy Statement.

What You Can Do with a MyDacorum Account:

With a MyDacorum account you have quick online access to council services, including the ability to:

• Check bin collections
• Report and track complaints
• Request services e.g. reporting abandoned vehicles
• Access council tax and rent statements

MyDacorum continues to grow, making it easier to access council services in one place without needing to contact multiple teams.

Sign Up Today:

Getting started is quick, easy, and secure. You can register for MyDacorum, complete the “About You” survey, and begin enjoying faster, more personalised services right away. To sign up, simply click here.

Why Take Part?

By completing the 'About You' survey, you help us keep your information accurate, reduce the need for repeated questions and deliver better, safer services. It also allows us to save you time in the future and provide support that’s tailored to your specific needs. It only takes a few minutes, but it makes a meaningful difference.

Join MyDacorum Today:

Register now and help us provide the best possible service for you and your household. To sign up, simply click here.