Get Involved with Dacorum Borough Council
As a tenant, your voice matters. Dacorum Borough Council wants to hear your ideas, feedback, and suggestions so we can make decisions that truly reflect the needs of our community. There are many ways to get involved – from attending events to volunteering – and every contribution helps make Dacorum a better place to live.
Upcoming Events
Stay up-to-date with council meetings, workshops, and community activities designed to give you a say in local decision-making. These events are open to all tenants and provide opportunities to learn, ask questions, and influence council policies.
Highlights:
- Council consultation sessions
- Tenant forums and workshops
- Community engagement events
Have Your Say
Your feedback shapes the services we provide. Join our “Have Your Say” events to share your opinions on housing, community services, and neighbourhood projects. Your input helps us plan improvements that make a real difference.
Ways to get involved:
- Attend consultation meetings
- Take part in surveys and polls
- Join focus groups
Find Out About Have Your Say Events →
Volunteering Opportunities
Get hands-on experience and make a positive impact in your community. Our volunteering programmes give tenants the chance to work alongside council teams, support local projects, and build new skills.
Volunteer roles include:
- Community champions
- Event helpers and facilitators
- Tenant representatives on working groups
Explore Volunteering Opportunities →
Support Your Council
There are many ways you can help Dacorum Borough Council beyond attending events. Whether you share your ideas, promote initiatives, or help improve services in your neighbourhood, your support makes a difference.
Ways to support us:
- Participate in consultation projects
- Spread the word about council initiatives
- Share feedback on services and policies
Stay Connected
Please register to MyDacorum and fill in the About You survey so we can keep you connected to your community.
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MyDacorum
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Sign up for MyDacorum – your new customer portal
As part of improving our tenancy services, we’ve launched a new customer portal – MyDacorum. It’s designed to give you a faster, easier and more secure way to manage your council services online.
Through MyDacorum, you can:
Make payments (rent, Council Tax, invoices, contents insurance, licence fees, benefit overpayments)
Check bin collection dates and set up text reminders
Access your Council Tax account through 'Citizens Access' – view statements, make applications and request changes
View live rent statements
Report complaints or issues
Request services (waste equipment, assisted collections, garages)
Track technical support requests
You can easily update your details by completing the ‘About You’ survey, available through your MyDacorum account. It’s quick, simple, and helps us improve our services for everyone.
We also want to make sure we have up-to-date information about you, so we can tailor our services to meet your needs. For example, if you tell us about a disability, health condition or mobility need, we can ensure any contractors working in your home are aware and can prioritise your repair requests appropriately.